We have good news for you! Your gown is now ready to be shipped back to you after our meticulous wedding dress cleaning and preservationprocess. There is nothing to worry about how it will be shipped because we got you covered!
To ensure that your gown is safe, we will place it in our crush-proof, heavy-duty, and water-resistant preservation box. Here’s the process on how we ship your gown.
Receive an email notification
Before shipping your gown, we will send you an email notification. It will induce all the information you will need like the tracking number so you can locate the whereabouts of your gown.
Dress Examination
As soon as you receive your wedding gown, we highly recommend you to check it and see if there is anything that we missed. We will provide you with white gloves that you can use in checking your gown to avoid any transfer of dirt from your hands. After that, you can put it back in the box if everything is good.
Important note: Make sure that YOU DO NOT TEAR THE ENTIRE PRESERVATION BOX as it may remove the 100-year warranty print. If that happens, we cannot guarantee that any new stains in the gown will be catered. Furthermore, all changes and concerns must be addressed to us within 15 days of receipt.
Storage Guidelines
If there are no problems with your gown, the next important thing to do is to store it properly. We highly recommend you put it in a cool and dry place and avoid storing it on attics or basements because there is a high possibility of getting it stained.