Click below to learn how to safely pack and ship your gown to us!
Pick the Kit That Fits Your Gown
We offer five cleaning and preservation options for every type of gown. Browse through each one and select what works best for you!
Make It Yours (Optional)
You can personalize your kit however you like. Add your name, wedding date, a photo, extra insurance, or additional accessories like your veil and garter for cleaning and preservation, too.
Drop It in Your Cart
Happy with your selection? Go ahead and add it to your cart. You can always come back and make changes before checking out.
Give Everything a Quick Look
Take a moment to review your kit choice, any personalizations, and your order total before moving to payment.
Got Any Special Requests?
Have specific instructions for our team? This is the place to share them. We are happy to help wherever we can!
Head to Checkout
Almost there! Hit checkout and move on to the final step.
Share Your Details With Us
We will need your delivery address and payment information. We accept Mastercard, Visa, American Express, and PayPal.
Finish Up With Payment
Once payment is done, you will get a confirmation email with all the details. We will assign you a GownTracker number so you can follow your gown's cleaning and preservation journey every step of the way. You are all set!
Frequently asked questions
How can I pay for your wedding gown preservation services?
We let you pay through Mastercard, Visa, American Express, and PayPal.
What is the process of sending my dress after ordering the kit?
You've got some room to send in your dress after ordering your Kit—no rush there! But we suggest getting it to us within 2 weeks of your big day.
Can I change the address of my wedding gown delivery after preservation?
Yes! When you're checking out on our website, you can add the address for where you want your kit sent and where you want us to send back your spick-and-span wedding dress.
What is included in your return policy?
Once your Kit's in your hands, you've got a solid 90 days to decide if it's a keeper or not. Just give your order number, we'll sort things out on our end, and feel free to recycle the shipping box and toss out the rest.
Can I have a Personalization Upgrade to my kit after ordering it?
Absolutely! Inside your kit, you'll find some paperwork that lets you have a Personalized Kit. You can settle the bill either in with the paperwork or throught online payment.
Can I request additional insurance later?
Yes. Your Kit will include paperwork that will allow you to add declared insurance.
When can I expect my wedding dress back after I order the kit and get the dress preserved?
Normally, in our regular season, it usually takes about 6-8 weeks for your gown to go through the works and make its way back to you. But when wedding season's in full swing (July to October), give us an extra 1-2 weeks.
Why preserve with us?
Still Have Any Question?
If you are not able to find the answer to your question in our FAQ. You can contact us. We will answer you shortly!