Still Have Questions?

Frequently Asked Questions for you to find answers to commonly asked questions. If you have a question that's not answered or would like to talk to a customer service representative, head to the Contact Us page at the top of your screen—we'd love to hear from you!

Wedding Gown Safety Shipping

Will my wedding gown be safe during the shipping process?

Absolutely! Your wedding gown’s safety is our top priority. We use a high-quality, waterproof, and crush-proof shipping box to ensure your gown stays protected throughout transit and reaches our facility without any issues. You can trust us to treat your gown as carefully as you would.

How do I ship my wedding dress if it's too heavy or bulky?

Even if your wedding dress is on the heavier or larger side—due to layers, embellishments, or a full silhouette—shipping it is still completely manageable. Our custom packaging is specially designed to accommodate dresses of all sizes and weights, typically ranging from 3 to 7 pounds or more. We ensure your gown is securely packed and protected, so it arrives safely and without hassle.

What are the dimensions of the box that comes with the wedding dress shipping kit?

The shipping kit includes a standard box sized 18" x 18" x 18", which is suitable for most styles and sizes of wedding gowns. If your gown doesn’t fit in our standard box. You can use any shipping box and use our shipping label. We will cover any additional fees.

Can I box my own wedding dress?

Yes, you can box your wedding dress! Just make sure you fold it gently using the acid-free tissue paper and place it in a sturdy, secure box. In case you are unsure, our shipping kit includes all the essentials and clear instructions to ensure everything is appropriately packed for safe shipping.

Is it safe to ship a wedding dress?

Yes, shipping a wedding dress is completely safe when you trust our expert service. Our secure packaging and tracking system ensures your treasured wedding dress arrives in perfect condition for preservation.

How long does it take to ship my order?

Once you place your order, you’ll receive our shipping kit within 2–5 business days. Simply follow the included instructions to carefully pack your gown and send it to us. After we’ve completed the cleaning and preservation process, which takes about 6-8 weeks, we’ll ship it back to you—delivery typically takes another 2–5 business days.

Is it OK to fold a wedding dress while shipping?

It’s completely safe to fold your wedding gown for shipping, as long as it’s securely packed.

How much would it cost to ship a dress?

We offer complimentary 2-way shipping on your wedding dress, making the process stress-free and affordable. Just follow our simple packaging instructions, and we’ll take care of the rest!

How to transport a wedding dress without wrinkles?

We offer a shipping kit with a crush-proof and water-resistant corrugated shipping container, a waterproof poly shipping bag, and commercial-grade packaging tape – everything you need to transport your wedding dress safely and wrinkle-free.

Insurance & Shipping

How will I take my gown for your cleaning and preservation service?

Once you place an order with us, we’ll send you a shipping kit designed to protect your gown during transit. Simply follow the instructions, and we’ll handle the rest- from pickup to preservation to safely delivering it back to you.

Is there a possibility that my wedding gown could be lost or stolen during transit?

We understand how important your wedding gown is to you. Though transit incidents are infrequent, we offer shipping insurance and secure tracking to minimize any risk of loss or theft during shipping. Rest assured, your gown is protected from start to finish.

Will you inform me when my gown reaches your facility?

Yes, absolutely! Once we receive your gown, it is carefully unboxed and given a unique identification number. Enter the same number in our GownTracker™system, track its progress anytime, anywhere, and know exactly where it is in the preservation journey.

Do you outsource any phase of the cleaning and preservation procedure?

No, all cleaning and preservation are performed in-house by our skilled experts, ensuring top quality control and unmatched care for your gown from start to finish.

Can I use one address and ship it to another address?

Absolutely! Our shipping kit has a detailed order form in which you can add an alternate return address. Just let us know your preferences, and we’ll coordinate the details for smooth delivery.

Dry Cleaning & Preservation Procedure

Is it too late to get my wedding dress preserved?

It’s never too late to preserve your wedding dress, regardless of its age. With the Restoration Wedding Dress Preservation Kit, our experts can work magic on preserving the glory of wedding dresses that are even decades old.

Should I preserve wedding day accessories?

Absolutely! Preserving accessories like veils, gloves, and sashes helps protect these cherished keepsakes from yellowing and damage, ensuring your entire bridal ensemble stays beautifully intact for years to come. Plus, we include cleaning and preservation for up to five accessories at no extra cost.

What is the difference between cleaning and preserving a wedding dress?

Cleaning refreshes your gown by effectively removing stains and dirt using a safe cleaning technology. In contrast, preservation is a longer process that includes both cleaning and protective packaging to safeguard your wedding gown from potential damage over time.

How long does a wedding dress stay preserved?

With proper preservation, your dress can remain beautiful and protected for 100 years or even more. At Trusted Wedding Gown Preservation, we back this promise with a 100-year warranty so your gown remains flawless for generations.

What is the process of dry cleaning a wedding dress?

We clean your gown with SYSTEMK4 technology, featuring PRENETTK4 for stain removal, CLIPK4 detergent for gentle cleaning, and VINOYK4 to repel water and stains. This safe, effective process ensures your dress stays pristine and well-preserved for years to come.

How to clean and preserve a wedding dress?

Start by entrusting your gorgeous wedding dress to a professional preservation service like Trusted Wedding Gown Preservation to clean and preserve it effectively. Once it's preserved in a premium preservation chest using acid-free materials, store it in a safe, cool, and dark place at home!

How much does it cost to clean and preserve a wedding dress?

Pricing may vary according to your preference and the gown’s condition, but we offer different kits that include everything, from deep cleaning to minor repairs to safe preservation. Contact us for a personalized quote tailored to your dress’s needs.

Can I preserve my wedding dress 10 years later?

Of course, it’s never too late to preserve your dress! Whether it's 10 or 50 years old, we specialize in preserving and restoring wedding dresses regardless of their age.

Can I open my preserved wedding dress?

You can open it to inspect it or view it to admire its beauty, but make sure not to remove it completely from the preservation chest, as doing so may void the 100-year guarantee that comes with preservation.

Is wedding dress preservation worth it?

Yes, absolutely, without a doubt! Preservation is a smart investment that protects your gown from stains, yellowing, and unwanted damage. This way, you can keep your glory safe and secure for the next generations.

Why is wedding dress dry cleaning so expensive?

The cost behind dry cleaning your wedding gown reflects the expertise, care, gentle solvents, and specialized procedure required to clean delicate fabrics without causing damage. Hence, all of this adds to the cost but also ensures your gown’s safety.

What are the steps for dry cleaning the wedding dress?

Dry cleaning a wedding dress starts with careful inspection, and any minor repairs required are completed before cleaning. Then, the dress goes for stain treatment using gentle solvents and is finished with steaming and pressing for a perfect result.

Is it better to wash or dry clean a wedding dress?

Washing can damage fragile materials, so professional dry cleaning is the safer choice to preserve your gown’s integrity.

Can you dry clean a wedding dress after 5 years?

Yes, absolutely, you can dry clean a wedding dress even after 5 years. No matter the age, our expert dry cleaning service revives wedding dresses by removing embedded dirt, stains, and even yellowing.

Can you clean a wedding dress 10 years later?

Age is no barrier—our cleaning restores wedding gowns 10+ years old, making them look fresh and well cared for.

What is used to preserve a wedding dress?

At our facility, wedding dress preservation involves gentle and safe cleaning using advanced SystemK4 technology, UV-coated peeping pane, a superior quality preservation bust, and acid-free and lignin-free tissue paper packaging and display box to maintain your dress’s beauty for decades.

Can you clean your own wedding dress at home?

Though it may sound convenient and cost-saving, we don’t recommend DIY cleaning. Delicate fabrics and embellishments require professional care to avoid damage or discoloration.

How do you wash a 20-year-old wedding dress?

A 20-year-old wedding dress needs a delicate, expert cleaning process to avoid damaging aged fabrics. For an added layer of protection, we have the Restoration Wedding Dress Preservation Kit that not only effectively removes stains and yellowing but also preserves the beauty of the vintage gown with safe preservation.

How do you refresh a wedding dress?

To refresh a wedding dress, it first undergoes a detailed inspection, followed by professional cleaning using SystemK4 technology. After an intense cleaning session to remove different stains, the dress is steamed to restore its original look and feel.

What is the difference between cleaning and preserving a wedding dress?

Cleaning removes dust, dirt, stains, and other residues from the fabric using gentle methods. However, it doesn’t offer long-term protection. On the contrary, preservation involves not only professional cleaning but also preventing yellowing, fabric deterioration, and environmental damage by sealing the gown in a protective, premium-looking chest.

How many times can you dry clean a wedding dress?

While there’s no set limit, frequent dry cleaning can weaken fabrics. To minimize damage, we recommend preservation after one thorough cleaning. This way, you can preserve its beauty for decades without stressing over repeated exposure to harsh chemicals or handling.

How long does it take to clean a wedding dress?

Cleaning a wedding dress usually takes 2-4 weeks. This timeframe depends on various factors, such as how intense cleaning is required, the gown’s condition, the type of fabric and embellishments, and the complexity of the stain.

What is the cost of dry cleaning a wedding dress?

The cost of cleaning the wedding dress is $225. The cost may vary depending on any additional personalizations added.

What are the components of dry cleaning?

Dry cleaning includes detailed inspection, spot treatment, solvent cleaning, rinsing, pressing, and final quality checks to refresh your gown.

How do you wash an old wedding dress?

Old wedding dresses require specialized cleaning because of the aged fabric and stubborn stains. Our cleaning process carefully removes any stains or dirt without compromising the integrity of vintage materials like lace, silk, and beads.

How does dry cleaning work?

The dry cleaning process employs specialized solvents tailored to care for delicate materials like satin, silk, chiffon, tulle, and lace. This ensures thorough cleaning without fading, shrinking, or damaging the fabric and embellishments.

How do you know if a dress is dry clean only?

Check the care label to see if the wedding dress is dry clean only. If it says “dry clean only,” it is recommended to follow the instructions, as water or regular washing can damage delicate fabrics and intricate embellishments.

How do you preserve old wedding dresses?

At our facility, we have the Restoration Wedding Dress Preservation Kit to preserve vintage wedding dresses that are 20 years old or above. Upon purchasing this kit, your wedding gown will be treated to a full-service experience: detailed professional cleaning, necessary repairs, and secure storage in a stunning preservation chest.

Preservation Kit Packaging

What is a wedding dress preservation box?

A wedding dress preservation box is a precisely designed case that safeguards your gown from light, humidity, dust, pests, etc. It’s crafted to preserve every delicate detail of your dress, offering top-notch protection against things like fading, yellowing, and fabric wear.

What is the preservation box made out of?

At Trusted Wedding Gown Preservation, our premium-looking preservation chests are made from superior-quality acid-free and lignin-free materials. These well-ventilated display boxes are light, breathable, and fabric-friendly.

Cleaning the Wedding Gown

Can I wash my wedding dress myself at home?

It is not recommended to wash your wedding dress at home, as it is made from delicate fabrics and needs expert care. A regular wash could damage the fabric, beads, or lace, so it’s best to leave this to professionals, who are skilled and experienced in handling wedding gowns.

Is it worth getting a wedding dress cleaned?

Yes, without a doubt! Even if your dress doesn’t look dirty, those hidden stains can cause irreversible damage over time. Getting your wedding dress professionally cleaned not only restores its beauty but also helps preserve its value for the future.

Is it better to wash or dry clean a wedding dress?

Opt for dry cleaning, blindly! Simply washing your gorgeous wedding dress with water can shrink or ruin delicate fabrics and decorations. However, dry cleaning uses non-water-based solutions to clean the fabric so that the delicate materials and intricate details stay intact.

How quickly should I get my wedding dress cleaned after the wedding?

Once the wedding is over, cleaning your wedding dress should be done as soon as possible. Waiting too long will allow those invisible stains to set over time. This will not only hamper the delicate fabric but also make it much harder to clean those stubborn stains. So, the sooner, the better!

What chemicals do you use while cleaning the gown?

At our facility, we use the advanced SystemK4 cleaning technology with VINOYK4 to repel water and stains, PRENETTK4 as a fabric-protecting bruising agent, and CLIPK4 as a gentle dry cleaning detergent designed for delicate gowns.

Preservation, Repair, and Restoration

Can I wear a wedding dress after it has been preserved?

Yes, absolutely! You can wear your wedding dress even after it is preserved. Just remember that, once you take the dress out of the preservation chest, it’s best to handle it gently and avoid any harsh conditions.

Can I preserve my wedding dress at home?

A basic, not-so-professional preservation might be possible at home, but it will not last long. Expert preservation is necessary to protect your dress for decades from stains, discoloration, and damage.

Do dry cleaners preserve wedding dresses?

Yes, some dry cleaners offer full preservation, but it might not be as thorough as a dedicated preservation service.

What happens if I open a preserved wedding dress?

If you remove the wedding dress from the preservation box, it will lose the protection the sealed packaging provides. So, it is recommended, unless it's very necessary, not to take the dress out of the box and leave it sealed to maintain its pristine condition.

How long can I wait to get my wedding dress preserved?

Your wedding dress should get a dedicated space in a preservation box as soon as possible, preferably within a few days after the wedding. The longer you wait, the more likely stains or discoloration will set in, making it harder to clean and preserve.

What happens if I don't get my wedding dress preserved?

Without professional preservation, your wedding gown will be at risk of yellowing, fabric deterioration, discoloration, loss of intricate details, and permanent stains. Preserving it ensures you can enjoy your dress for years to come.

How much does it cost to restore a wedding dress?

The price of restoring a wedding dress is $400. This amount can also vary depending on the personalization you add to the final order.

Can an old wedding dress be restored?

Yes, surely an old wedding dress can be restored when you hand it over to experts like the ones at Trusted Wedding Gown Preservation. With proper care, our experts can restore aged fabrics, remove yellowing, repair embellishments, and bring your gown back to life.

Gown Yellowing

Why do wedding dresses turn yellow?

Wedding dresses turn yellow primarily due to exposure to light, air, and the natural oils from your skin. Also, stains from sweat, makeup, perfume, drinks, and food can set in over time, eventually making the fabric appear yellowish if it’s not preserved correctly.

Can you get yellowing out of a wedding dress?

Yes, for sure! Our experts have years of experience and the right skills to help remove yellowing from wedding dresses. Using specialized cleaning methods, they can reverse discoloration and restore your dress’s original whiteness without damaging delicate fabrics or embellishments.

Can you make a yellow dress white again?

It’s possible; instead, it's totally achievable! By inspecting the dress thoroughly and using advanced cleaning methods and solvents, experts at Trusted Wedding Gown Preservation can lift the yellow stains while protecting the fabric’s integrity!

How to get yellow out of a vintage wedding dress?

We recommend that if it's a vintage wedding dress, it’s best to seek professional help. Professionals know how to handle a vintage gown's delicate fabrics and embellishments to restore its original color and prevent further damage.

What is the best yellow stain remover?

Well, some removers, like oxygen bleach, baking powder, hydrogen peroxide, etc., might work on minor stains. But when it's about tackling major yellowing issues on your wedding dress, it is best to contact a professional dry cleaner instead of giving it a shot yourself to remove yellow stains.

How to store a wedding dress to prevent yellowing?

To prevent yellowing, store your wedding dress in a cool, dry, and dark place. Use an acid-free preservation box to protect it from light, dust, and air. Avoid storing it in humid areas like attics or basements to keep yellowing at bay.

Can old yellow stains be removed?

Yes, removing old yellow stains is totally possible. At Trusted Wedding Gown Preservation, we have the perfect duo of experienced staff and specialized SystemK4 technology to treat stains, no matter how old they are.

How long does it take for a wedding dress to go yellow?

Wedding dresses can start to yellow within a few months if not properly preserved. Factors like exposure to light, humidity, and natural oils from your skin all contribute to this gradual discoloration. The sooner you preserve your dress, the longer it stays bright.

Does vinegar remove yellow stains?

Vinegar is sometimes used as a natural stain remover, but it’s not the best solution for cleaning stains in wedding dresses. A much safer option is to get it cleaned professionally, as they have the right tools that are specifically designed for delicate fabrics.

Does hydrogen peroxide remove yellow stains?

Hydrogen peroxide can help remove yellow stains, but it’s a powerful chemical and should only be used by professionals. Incorrect use can cause damage or fading to your gown. Always trust experts when it comes to delicate wedding dress care.

Storage

Should you vacuum-seal your wedding dress?

Well, it is not at all recommended to vacuum-seal your wedding dress. Why? Because it actually compresses delicate fabrics, potentially causing permanent wrinkles or damage.

Can I store my wedding dress in a plastic bag?

No, they are not at all the best option for storing your wedding dress. The lack of ventilation can cause moisture buildup, leading to mildew or yellowing. Instead, go for a preservation box with breathable materials to keep your gown safe and fresh.

How do you store an expensive wedding dress?

It is highly recommended that expensive couture wedding gowns be stored in a top-quality, acid-free preservation chest. At Trusted Wedding Gown Preservation, we have the Celebrity Wedding Gown Preservation Kit, which is primarily made for valuable gowns and offers protection from light, dust, and pests.

Is it better to store a wedding dress hanging or flat?

It is generally better to store your wedding dress flat if long-term storage is your goal. Hanging can cause stretching, and over time, it may distort the fabric. Flat storage ensures the dress stays in its original shape and avoids any unnecessary pressure.

How do you store a wedding dress for one year?

If you’re storing your dress for a year, ensure it’s professionally cleaned. Place it in a breathable, acid-free preservation box to protect it from light, dust, and humidity. Store the box in a cool, dry place away from direct sunlight.

Can I store my preserved wedding dress in the attic?

It’s best not to store your preserved wedding dress in the attic. Attics can be prone to extreme temperatures and humidity, which could harm your gown over time. Instead, store it in a cool, dry place, ideally in a dark, climate-controlled area.

What is the best inexpensive way to store a wedding dress long term?

An affordable yet effective option for long-term storage is an acid-free preservation box. It prevents dust, light, and moisture from damaging your gown. Store it in a cool, dark area, and your dress will remain protected and in great condition for years.

Can I put my wedding dress in a shadow box?

While a shadow box can be a lovely way to display your dress, it’s not ideal for long-term storage. The glass can trap moisture, and exposure to light can cause yellowing. If you want to display your dress, consider a preservation box first to protect it, then display it.

How to store a wedding dress before the wedding?

Before the wedding, store your dress in a cool, dry place, preferably hanging in a garment bag. Keep it away from direct sunlight, humidity, and heat sources. If possible, hang it in a place where it won’t be disturbed until the big day.

How to store a wedding dress at home?

The best way to store your wedding dress at home is in a cool, dry, and dark area. Keep it in a breathable garment bag or preservation box to protect it from dust, sunlight, and moisture. Avoid cramped spaces and high-humidity areas.

Do you have questions or concerns?

We've taken the time to create a guide that will help you discover why our services are the most trusted wedding gown cleaning and preservation in the nation.