Privacy policy
Effective Date: October 27, 2024
TrustedWeddingGownPreservation (“we,” “us,” or “our”) is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and services, including phone, SMS, and email communications.
SMS Compliance:
To ensure compliance with SMS marketing regulations, TrustedWeddingGownPreservation adheres to the following practices:
1. Federal Regulations
Telephone Consumer Protection Act (TCPA):
- Prior express written consent is obtained before sending promotional SMS messages.
- SMS messages include a straightforward opt-out method, such as replying with "STOP."
- Messages are sent only between 8 a.m. and 9 p.m. local time of the recipient.
Controlling the Assault of Non-Solicited Pornography And Marketing (CAN-SPAM) Act:
- SMS messages are clearly identified as advertisements or solicitations where applicable.
- A valid physical address is included in every message.
- Opt-out requests are promptly honored.
2. New Jersey State Regulations
- Messages are restricted between 8 p.m. and 9 a.m. local time for New Jersey residents.
- The company name is included at the beginning of each message sent to New Jersey area codes.
- Subscribers with New Jersey area codes are presumed to reside in New Jersey.
3. Best Practices
- Clear disclosures are provided when collecting phone numbers to inform customers about consent.
- Separate opt-ins are obtained for SMS and email communications.
- Records of consents and opt-outs are maintained.
- Messaging practices are regularly updated to comply with legal requirements.
By adhering to these guidelines, TrustedWeddingGownPreservation ensures all SMS communications are conducted responsibly and in compliance with applicable laws.
1. Information We Collect
- Personal Information: When you contact us, make a purchase, or sign up for services, we collect personal information such as your name, email address, phone number, and payment details.
- Website Usage Information: We collect non-identifying information about your interaction with our website, including IP addresses, browser type, and browsing behavior.
- Phone, SMS, and Email Information: By providing your phone number and email address, you consent to receive communications from us via phone, SMS, and email. Any data collected through these channels is managed under this Privacy Policy.
2. How We Use Your Information
- To process orders and provide the services requested.
- To improve our website and services through data analysis.
- To send transactional messages, including order confirmations, updates, and customer service communications.
- To send promotional messages and updates if you have opted in to receive them.
- To comply with legal requirements.
3. Phone, SMS, and Email Communications and Compliance
- Consent: By providing your phone number and/or email address, you consent to receive communications from TrustedWeddingGownPreservation regarding your orders, promotions, and updates.
- Opt-Out:
- Phone: You may opt-out of phone calls by informing our representative or by contacting us at 800-830-4665 to update your preferences.
- SMS: To opt out of SMS communications, reply “STOP” to any message or contact us at 800-830-4665.
- Email: To unsubscribe from promotional emails, click the “unsubscribe” link in any of our emails or contact us at trustedweddinggownpreservation@gmail.com.
- Message and Data Rates: Standard message and data rates may apply for phone and SMS communications, based on your carrier and plan.
4. Information Sharing
We do not sell, rent, or share your personal information with third parties, except as necessary to provide services, comply with legal obligations, or protect our rights.
5. Security
We implement security measures to protect your personal information from unauthorized access, alteration, and disclosure. However, no online transmission is completely secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience and analyze site usage.
7. Your Rights
- Access and Correction: You may request access to or correction of your personal information.
- Opt-Out: You can opt out of promotional communications by following the unsubscribe instructions, replying “STOP” to SMS messages, or contacting us at 800-830-4665.
8. Contact Information
For questions regarding this Privacy Policy, please contact us at:
TrustedWeddingGownPreservation
200 Business Park Drive
Freehold, NJ 07728
Phone: 800-830-4665
Email: trustedweddinggownpreservation@gmail.com
9. Updates to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices. Any changes will be posted on this page with an updated effective date.