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How It Works

SECURE ONLINE ORDERING

Our website check-out procedure lets you order in an easy, fast and secure way.

We make sure that your information is safe and protected. We don’t store your information. Payments are processed with our merchant PayPal. Additionally, we have SSL on our website which provides the highest level of security.

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Ship the Gown

We have made ordering the kit easy. We prefill the form for you and ship the same day.

Once the kit arrives to you, simply open the box and place the gown in the waterproof garment bag. Place the wedding gown in the crush proof shipping box. Review the prefilled forms and place them in the kit. Use our water activated industrial graded tape to seal the box. Place the prepaid UPS label on the box and your wedding dress is ready to go.

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CLEANING & PRESERVATION PROCEDURE

SYSTEMK4, is our world class cleaning technology that protects and restores your gown.

Your wedding gown will be given a museum quality cleaning, making use of our high-class SYSTEMK4 fabric cleaning technology. This procedure defends your fabric from future damage and yellowing. The gown and five accessories are then positioned on a preservation bust and packed into your preservation box.

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RECEIVING YOUR GORGEOUS GOWN

Now your wedding gown will be looking brand new. The way it looked during the day you purchased it.

Your gown will be shipped back to via UPS and we will notify you through email. In the box, you will find your 100 year anti-yellowing certificate. As added security, a signature is required by UPS. Once you open the box, we hope you remember all the memorable wedding day moments.

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What You'll Get

Includes Everything for a Perfect Preservation

Do You Have Questions?

From Our FAQ

IS MY GOWN SAFE DURING THE SHIPPING PROCESS?

Absolutely, we have all necessary steps to ensure the safety of your gow. From the time UPS has the gown, your gown is tracked and insured. Once your gown reaches our warehouse, it is entered in our system and you are able to track it through our GownTracker. Once the wedding gown is shipped back to you, it is insured and requires a signature. We have never lost a gown!

WHAT IF MY DRESS DOES NOT FIT THE PRESERVATION BOX?

We have multiple sizes in preservation boxes. Thanks to our 100 year experience, we are able to store your gown in the appropriate size box.

WHAT DOES THE 100 YEAR WARRANTY COVER?

The 100 year warranty protects your gown against future yellowing for 100 years. In the rare cases, your gown yellows simply call the Wedding Gown Preservation Company will reclean and preserve your gown. There is no additional charge.

CAN I RETURN MY KIT IF I DO NOT USE IT?

Absolutely, simply give us a call with your serial number We will deactivate the kit and issue you a 100% refund. It is that simple.

CAN I PURCHASE ADDITIONAL INSURANCE?

All kits come with a certain amount of insurance. Traditional Kit includes $500 and Celebrity Kit includes $2,000. You can add additional insurance at the time of purchase or when you receive your kit you'll find paperwork inside that will allow you to add any extra amount of insurance. Extra insurance is $3.00 for each $100 of extra insurance you'd like to add.

WHAT IS THE BEST TIME TO PURCHASE THE KIT?

Most brides purchase kits, months in advance. Ordering your kit early is the best way to check off your wedding to-do list. After your wedding, the kit is the best way to remove all the dirt, grass, food, or sweat stains. The kit never expires so it doesn't matter if you order your preservation kit one day before your wedding day or one year before.

WHAT HAPPENS IF YOU CANNOT GET A STAIN OUT?

If your gown has a difficult stain, a three step deep cleaning process will be used to treat and remove the stain. In the rare event if the stain cannot be removed, we will communicate that to you. This is very rare as 99.9% of stains are able to be removed with our advance cleaning process. Am I able to take my dress out of the box? Please do not take the dress completely out of the Preservation Kit. This will void our 100 year warranty on the gown. If you’d like to inspect your gown, please use the provided gloves and open the kit to inspect the gown and wedding accessories. We do provide the necessary equipment to reseal the box once you are ready to seal it.

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